Privacy Policy

Gulf Shore Exterior Solutions, LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit gulfshoreexterior.com, how we use it, and your rights regarding that information.

1. Information We Collect

When you submit our contact or estimate request form, we collect:

• Full name
• Email address
• Phone number
• Service address
• The service(s) you are interested in
• Any additional details you include in your message
• Your consent to receive SMS/text messages (if provided)

We also automatically receive standard web server data such as your IP address, browser type, and the pages you visit. This information is used only for site security and performance monitoring.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your estimate requests and inquiries
• Contact you by phone, email, or text message regarding your request
• Schedule and coordinate service appointments
• Send follow-up communications about completed or upcoming services

We do not use your information for automated marketing campaigns or add you to any mailing list without your explicit consent.

3. SMS / Text Messaging

If you check the SMS consent box on our contact form, you agree to receive text messages from Gulf Shore Exterior Solutions, LLC at the phone number you provided. These messages may include:

• Estimate confirmations and updates
• Appointment reminders
• Follow-up messages related to your service request

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any text message. For help, reply HELP or contact us at sales@gulfshoreexterior.com.

We do not share your phone number with third parties for their marketing purposes.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to any third party. We do not share your information with outside marketing companies. Your information stays with Gulf Shore Exterior Solutions, LLC and is used only to serve you.

5. Third-Party Services

Our website uses the following third-party services, each governed by their own privacy policies:

• Google reCAPTCHA — Used on our contact form to prevent spam. Google may collect hardware and software information and send it to Google for analysis. Google Privacy Policy
• Google Reviews / Google Places API — Used to display customer reviews on our website. Review content is sourced from Google and subject to Google's terms.
• Titan Email / SMTP — Used to deliver your form submission to our inbox. Your submitted information is transmitted securely.

6. Cookies

Our website uses a session cookie strictly necessary for the contact form to function (CSRF protection and form error handling). We do not use advertising cookies or cross-site tracking cookies. You may disable cookies in your browser settings, though this may affect form functionality.

7. Data Security

We take reasonable technical measures to protect your information, including encrypted HTTPS connections and secure database storage. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

9. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request that we correct or delete your information
• Opt out of SMS communications at any time by replying STOP

To exercise any of these rights, contact us using the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.